At 82pg, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, store, and protect your personal information while you use our platform.
We ensure every aspect of your data handling meets the highest standards of security and transparency.
All personal and financial information transmitted through the 82pg platform is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia. No sensitive information is transmitted in plain text.
82pg has never sold, rented, or traded users' personal information to any third party for marketing purposes, and never will. Your data belongs to you — we use it only for the purposes to which you have consented.
All user data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring systems. Access to personal data is granted only to staff who genuinely require it to carry out their duties.
You have the right to access, correct, download, or delete your personal data at any time. Through your account settings or by contacting our customer support, you have full control over the information you share with 82pg.
82pg uses cookies solely to enhance your experience and maintain session security. We clearly explain the types of cookies used, their purposes, and how you can manage them through your web browser settings.
You have full control over whether to receive or opt out of any marketing communications from 82pg. You may unsubscribe at any time via the link provided in every email, or directly through your account settings on the platform.
Welcome to the 82pg Privacy Policy page. This policy outlines our commitment to protecting your personal information as a trusted user of the 82pg platform. We understand that privacy is of utmost importance to every individual, especially in today's digital world where personal data can easily be exposed to unintended risks.
This Privacy Policy applies to all users who access, register for, or use any services provided through the 82pg website, our mobile app, and any of our official communication channels. By using this platform, you acknowledge that you have read and understood this Privacy Policy.
82pg only collects information that is strictly necessary to deliver high-quality services to you. We do not gather any data beyond what is required to operate our platform. Below is a summary of the types of data we collect:
| Data Category | Example Information | Collection Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | KYC verification, fraud prevention |
| Contact Information | Email address, phone number | Account communications, transaction notifications |
| Financial Information | Bank account number, bank name, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, session logs | Account security, fraud detection |
| Activity Data | Game history, betting records, gaming preferences | Enhanced user experience, responsible gambling compliance |
| Communication Data | Customer support chat records, inbound/outbound emails | Dispute resolution, quality control |
This includes all information you provide during account registration, identity verification, KYC document submission, customer support form submissions, and any communications you have with our team. We use this information solely for the stated purposes.
When you browse the 82pg platform, our systems automatically record certain technical details such as your IP address, browser type and version, device operating system, pages visited, and session duration. This information is used to monitor account security and detect any suspicious activity.
Every piece of information we collect has a clear and legitimate purpose. 82pg uses your personal data for the following purposes:
We will not use your data for any other purpose without first obtaining your explicit consent.
82pg does not sell, rent, or trade users' personal information to third parties for commercial purposes. However, there are limited situations where we may need to share your data with certain parties:
We work with select business partners such as payment processors, cloud service providers, and identity verification companies. All partners are bound by strict confidentiality agreements and may only use your data for purposes we have specified.
82pg may be legally required to disclose user information to government authorities, law enforcement agencies, or regulatory bodies upon receipt of a valid legal request. In such cases, we will disclose only the minimum information necessary.
In the event of a company merger, acquisition, or asset sale, user data may be transferred as part of the business assets. Users will be notified in advance before any such transfer takes place.
The security of your personal data is 82pg's top priority. We continuously invest in the latest security technologies and procedures to ensure your information is always protected against cyber threats.
While we take all reasonable precautions, no system can guarantee absolute security. We therefore encourage you to also play your part in keeping your own account secure.
The 82pg platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how users interact with our platform. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functionality, session verification, and login security | Session only |
| Preference Cookies | Saving your language settings, time zone, and display preferences | 1 year |
| Analytics Cookies | Helping us understand usage patterns and improve the platform | 90 days |
| Security Cookies | Detecting suspicious activity and protecting against cyber attacks | 30 days |
You can manage and delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect certain functions of our platform.
As an 82pg user, you have the following rights regarding your personal information. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal information we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request that we correct it.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we limit how we use your data in certain circumstances.
To exercise any of the above rights, please contact our customer support team. We will process your request within the timeframe stipulated by applicable law.
82pg retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
When data is no longer needed, we will securely delete it using methods that ensure it cannot be recovered.
From time to time, 82pg may update this Privacy Policy to reflect changes in our data practices, compliance with new laws, or improvements to our services. We are committed to keeping you informed of any significant changes.
When we make significant changes to this Privacy Policy, we will:
Continued use of the 82pg platform after any amendments to the Privacy Policy take effect will be considered acceptance of the revised terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. We take every privacy enquiry seriously and strive to provide transparent and satisfactory responses.
You can reach the 82pg privacy team via:
We aim to respond to all privacy-related enquiries within 3 business days. For more complex data rights requests, processing may take up to 30 days.
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